Shipping policy

Thank you for shopping with EgretNYC!

Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Rates & Delivery We offer free shipping on all orders within the United States. Estimated delivery time is 3-5 business days after your order has been processed. Please note: orders fulfilled through our dropshipping partners may take 15–25 business days to arrive. We appreciate your patience and will provide tracking information as soon as your order ships.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24-48 hours for tracking information to update.

Delays We are not responsible for delays caused by customs, natural disasters, or carrier delays outside of our control. If your order is significantly delayed, please contact us at info@egretnyc.com.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date and we will work to resolve the issue promptly.

Contact Us For any shipping questions, reach out to us at info@egretnyc.com.